External facing

By neha.pujari , 19 January 2026
Allowed
Using AI-powered virtual assistants like S.A.R.A.H. to provide health information to the public.
Category
Health information access
Guidance Reference
Ensuring transparency in AI use, Practice ethical AI use
Not Allowed
Using AI to provide medical advice without proper verification by healthcare professionals.
Use Case Number
UC37
Explanation
AI can help disseminate accurate health information, but medical advice should always be verified by professionals.