By neha.pujari , 19 January 2026

Internal facing

Allowed
Utilizing AI-powered chatbots for internal employee support.
Category
Support
Guidance Reference
Ensuring transparency in AI use, Follow the WHO Code of Ethics and Professional Conduct
Not Allowed
Using AI to monitor or analyze employee communications without their consent.
Use Case Number
UC013
Explanation
Chatbots improve response times and free up resources, but monitoring without consent violates privacy policies.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Using AI to organize and manage digital files and documents.
Category
Office operations
Guidance Reference
Safeguard WHO data, Be alert to cybersecurity threats
Not Allowed
Using AI to access or manipulate sensitive data without proper authorization.
Use Case Number
UC012
Explanation
AI can categorize and tag documents for easy retrieval, but unauthorized access can lead to security breaches.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Implementing AI to automate scheduling and calendar management.
Category
Office operations
Guidance Reference
Practice ethical AI use, Cross-check the output
Not Allowed
Automating tasks that require human judgment or oversight, such as performance reviews.
Use Case Number
UC011
Explanation
AI can optimize meeting times and reduce scheduling conflicts, but human judgment is needed for subjective tasks.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Implementing AI to automate repetitive tasks, such as data entry or invoice processing.
Category
Office operations
Guidance Reference
Practice ethical AI use, Watch for any concerning AI-generated material
Not Allowed
Automating tasks that require human judgment or oversight.
Use Case Number
UC010
Explanation
AI automation improves efficiency and reduces errors, but human judgment is needed for complex tasks.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Using approved AI tools like Copilot M365 to transcribe and summarize meeting notes.
Category
Meetings
Guidance Reference
Safeguard WHO data, Ensuring transparency in AI use
Not Allowed
Using unapproved AI tools to transcribe confidential meetings.
Use Case Number
UC009
Explanation
AI transcription saves time and captures key points, but unapproved tools may expose sensitive information.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Using your personal email address to register for public AI services like ChatGPT for personal activities, such as researching travel destinations.
Category
IT applications
Guidance Reference
Safeguard WHO data, Practice ethical AI use, Be alert to cybersecurity threats
Not Allowed
Using your office email address to register for public AI services for personal or office related activities.
Use Case Number
UC008
Explanation
Keeping work and personal activities separate helps protect organizational data and ensures compliance with company policies. Using office email for personal activities can expose work-related information to external services.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Implementing AI for predictive maintenance of IT infrastructure.
Category
IT applications
Guidance Reference
Be alert to cybersecurity threats, Safeguard WHO data
Not Allowed
Using AI to access or manipulate sensitive data without proper authorization and oversight.
Use Case Number
UC007
Explanation
Predictive maintenance reduces downtime and costs, but unauthorized access can lead to data breaches.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Using AI tools like DALL-E or Adobe Firefly to create non-realistic images or design elements for internal presentations or reports
Category
Image creation
Guidance Reference
AI may be acceptable to create animations or design elements where it is obvious that the image is not real. Label content created by AI.
Not Allowed
AI should not be used internally OR externally to create or alter realistic images or videos of people, places or situations.
Use Case Number
UC006
Explanation
AI-generated images can enhance presentations, but misleading images can breach trust and cause confusion and ethical issues.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Employing AI for data analysis to identify trends and insights from internal data.
Category
Data analysis
Guidance Reference
Cross-check the output, Follow the WHO Code of Ethics and Professional Conduct
Not Allowed
Using AI to analyze employee performance data without their consent.
Use Case Number
UC005
Explanation
AI can improve decision-making and efficiency, but analyzing performance data without consent violates privacy.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Offering diverse perspectives and opening up thinking on a topic. Providing critical analysis of a topic or proposed approach. Identifying previously unconsidered risks and threats associated with a topic.
Category
Brainstorming
Guidance Reference
Cross-check the output, Follow the WHO Code of Ethics and Professional Conduct
Not Allowed
Relying solely on AI-generated content without human oversight.
Use Case Number
UC004
Explanation
AI can enhance creativity and efficiency, but human oversight is needed to ensure accuracy and avoid bias.